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Chuyên viên quản lý chất lượng phụ trách B&P | B&P Quality specialist

Position / Title/ Name

B&P Quality Specialist







Phu Bai Brewery


Reporting line:


Quality Manager


Budget responsibility

As defined by line manager



Main purpose of the position



Role will extensively bring Focus on Safety and Quality Improvement methods and tools to attack non-conformances and drive improvement opportunities in operations, while support building a  High Performance Organisation


Working directly with the line teams on a daily basis the Quality Process Engineer will:


·        Ensure all legislative requirements associated with Food safety standards (including ISO and GFSI) and COM requirements are being met throughout the area.

·        Support the implementation and maintenance of all food safety & personal safety standards. Supports training to all operators

·        Monitor cost of poor quality and drive improvement opportunities following standard problem solving tools and ensuring loss prevention by integrating countermeasures to existing standards. Is also responsible to train and coach operators.

·        Lead internal audits and manage hygiene programs in the area, seeking to restore and improve basic conditions and create  technical standards to ensure product quality and operational safety.

·        Ensure root cause analyses tools are deployed appropriately, corrective actions are effective, sustainable and completed to agreed timescales for operational  quality failures. Follow up complaints notification and investigation.

·        Collect information for management review process and take action as appropriate

·        Lead audit to suppliers and provide feedback for supplier reviews

·        Responsible to drive KPI and improvement plans with suppliers.

·        Support innovation plans, projects and industrial trial for new types of packaging materials, raw materials and finished goods, ensuring quality and food safety acceptance criteria are clearly defined and achieved.

·        Act as a change agent identifying, standardising  and expanding best practices to the other lines, areas and sites

Securing that quality and HES requirements are being followed, and a responsibility for reporting to their managers if there are observations regarding food safety issues



Job responsibilities


People Management


·        Effectively communicates changes to brewery team and all stakeholders to reduce potential risks, threats or resistance to changes

·        Builds people capability throughout the organisation fully utilising the community to gather momentum and grows individuals

·        Collaborates with other functions and within supply chain to hold people accountable for delivering improvement

·        Maintains awareness on a regular basis and improves continuously

·        Recognises good work within the area

·        Rigorously following up  HSE, food safety and hygiene standards within the area

·        Responsible for coordinating  technological , material, way of working  related change initiatives in the area of responsibility, including training and development



Process Management


·        Uses concepts of cost loss tree and root cause analysis to diagnose issues and quantifies/evaluates improvement opportunities

·        Identifies appropriate internal and external KPI’s to track performance for the area of responsibility

·        Ensures KPIs meet the agreed definitions, and used to measure results in timely and consistent manner

·        Develops plans to take corrective action

·        Initiates improvements on the workplace  organisation  in order to improve labour productivity, safety  and hygiene

·        Participates in developing of process sheets and changeover matrixes

·        Defines and maintains the optimum process parameters to ensure the maximum efficiency of the equipment and production in accordance with the  standards set  in the COM and technical specifications

·        Calibrates line measuring systems and establishes process capability parameters

·        Analysing the root causes of process failures, loss of raw & packaging materials as well as finished goods and other  quality issues. Takes part in the development of measures to prevent and eliminate them in the production process

·        Understands materials and product characteristics, specifications and  tolerances

·        Ensure finish products meet all Carlsberg standards and specifications

·        Understands food hygiene and safety standards and the impact on machinery, material and product requirements

·        Conducting internal meetings aimed at developing measures to prevent and eliminate non-conformities and reduce losses

·        Continuously demonstrates and promotes root causes analysis, defines countermeasures and validates their effectiveness within the team

·        Responsible for ensuring standards related to the area are complied with COM, drives SOP development and process confirmation


Performance Management


·        Delivering effective performance from area of responsibility for quality and food safety systems and procedures.

·        Responsible for consistent collection and reporting of key quality metrics

·        Actively works on  Carlsberg Excellence targets leading the development of the implementation approach in alignment with Site KPI/KAI

·        Supports and in some specific cases owns the targets delivery of quality and food safety by bringing in  “New ways of working”




Personal qualifications / competencies

·        Demonstrates commitment and personal ownership, and sticks to decisions taken

·        Sets clear and stretch objectives and rigorously tracks their delivery

·        Personally ensures the team has capability to deliver

·        Involves and inspires others and gives people responsibility

·        Detects and encourages talent and coaches towards for company targets

·        Takes and executes decisions with quality and speed

·        Plans effectively, sets priorities and puts ideas into practice

·        Seizes opportunities, embraces and drives change



Educational / minimum requirements


Education and Experience:


·        University degree in Engineering  (mechanical/chemical/life Science or food technologies)

·        1-3 years’ experience from relative position in Production environment would be an advantage, preferably in food industry

·        Experience in statistics and process control tools

·        Experience in  continuous Improvement programs

·        Experience in auditing techniques


Expected Basic  Engineering  competencies


Instrumentation and Measurement:

·        Builds process specification and uses instrumentation to ensure that  process control, quality and safety standards are met


Electrical and automation:

·        Understand the principles of process control and can ensure that this is applied in the design of standard applications; includes measurement and control of process


Language skills:


·        Fluent in local language (spoken and written)

·        Fluent in English (preferable)




Stakeholders & Relations

(Internal & External)

·        B&P

·        Packaging

·        Maintenance & Utilities

·        Local Customer Supply Chain

·        QA

·        EHS,

·        Procurement

·        Controlling

·        Local and Central Planning

·        HR

Send us your resume via [email protected]